Effective Date: August 21, 2026
Last Updated: August 21, 2026
This Refund & Cancellation Policy applies to the Press Studio website, web-based services, and Android application (collectively, the “Service”).
Please read this policy carefully before purchasing or activating any paid package.
Website: https://pressstudio.com.bd/
Application: Press Studio
Contact: 01401970028
Email: info@pressstudio.com.bd
Business Location: Dinajpur, Bangladesh
1. Overview
Press Studio offers free and paid packages that provide access to specific features and services for a defined period.
Before making a payment, users are responsible for reviewing the applicable package, pricing, duration, and available features.
By purchasing or activating a paid package, you agree to this Refund & Cancellation Policy.
2. Payment Methods
Press Studio may accept payments through available payment methods, including:
- bKash
- Nagad
- Bank Payment
Available payment methods may change from time to time.
Users are responsible for ensuring that payment information and transaction details are entered correctly.
3. Package Activation
Paid packages are activated after successful payment confirmation and verification by the Press Studio system.
Where supported, package activation may occur automatically after payment confirmation.
A package is considered active once the applicable package access has been successfully activated for the user's account.
4. No Refund After Package Activation
Once a paid package has been successfully activated, payments are generally non-refundable.
Users should carefully review the package details before completing a payment.
Refunds will generally not be provided because:
- A user no longer wishes to use the Service.
- A user changes their mind after package activation.
- A user does not use the Service during the package period.
- A user does not use all available features.
- A user is unable or unwilling to continue using the Service for personal reasons.
- A user fails to download or retain designs created through the Service.
- A package expires without being fully used.
This policy applies to packages purchased through the Press Studio website or Android application.
Nothing in this policy limits any refund rights that may be required under applicable law.
5. Incorrect or Wrong Payments
If you make a payment incorrectly, send the wrong amount, use an incorrect transaction reference, or experience another payment-related problem, you should contact Press Studio support as soon as possible.
Please provide relevant information, which may include:
- Your Press Studio account information.
- Transaction ID or reference number.
- Payment method.
- Payment date and time.
- Amount paid.
- Proof of payment, if available.
Press Studio will review the available transaction information and make reasonable efforts to determine an appropriate solution.
The final resolution may depend on successful payment verification and the circumstances of the transaction.
6. Duplicate Payments
If a duplicate payment is successfully verified, Press Studio may provide an extension to the applicable package or subscription period.
Duplicate payments will generally result in an extension of the package validity period rather than a cash refund.
The duration of the extension will depend on the applicable package and the verified duplicate payment.
Press Studio may require transaction information or proof of payment before applying an extension.
7. Payment Verification Issues
In some cases, a payment may not be automatically recognized due to:
- Payment provider delays.
- Incorrect transaction information.
- Technical issues.
- Network interruptions.
- Verification delays.
- Other payment processing issues.
If your package is not activated after a successful payment, please contact Press Studio support.
We may request additional information to verify the transaction before taking further action.
8. Package Expiration
Each package is valid for the period specified at the time of purchase or activation.
When a package expires, access to package-specific features may end.
To continue using applicable paid features, you may need to purchase or renew a package.
Users are responsible for renewing their packages before or after expiration, depending on the available renewal options.
The expiration of a package does not create a right to a refund or credit for unused time or features.
9. Cancellation
If you choose to stop using Press Studio, you may discontinue use of the Service at any time.
However, discontinuing use of the Service does not automatically cancel, reverse, or refund an already activated package.
Unless otherwise stated, unused package time, remaining access, or unused features are not convertible into cash or refunds.
10. Free Package
Press Studio may offer a free package subject to specific eligibility rules and usage limitations.
The free package may be claimed or used a maximum of three (3) times per eligible user or account, unless otherwise stated by Press Studio.
Free packages have no cash value and cannot be exchanged for money, transferred, or converted into a paid package.
Press Studio reserves the right to modify, restrict, suspend, or discontinue free package availability where necessary to prevent abuse or misuse.
11. Fraudulent or Unauthorized Payments
Press Studio reserves the right to investigate payments that appear to be:
- Fraudulent.
- Unauthorized.
- Duplicated.
- Manipulated.
- Made using stolen or unauthorized payment credentials.
- Associated with abuse of the Service.
Where reasonably necessary, Press Studio may suspend package activation or account access while investigating the transaction.
Fraudulent or unauthorized activity may result in account suspension or termination.
12. Service Availability and Refunds
While Press Studio makes reasonable efforts to maintain the availability of its website and Android application, temporary interruptions may occur due to:
- Scheduled maintenance.
- Technical problems.
- Server issues.
- Internet or network interruptions.
- Third-party service failures.
- Security updates.
- Events beyond our reasonable control.
Temporary interruptions do not automatically entitle users to a refund.
Where a significant service issue occurs, Press Studio may review the circumstances and determine an appropriate solution where reasonably necessary.
13. Changes to Packages and Pricing
Press Studio may update package features, availability, pricing, or duration from time to time.
Changes to future packages or purchases will not automatically apply retroactively to packages that have already been successfully activated, unless required for security, legal, technical, or operational reasons.
14. Changes to This Policy
Press Studio may update this Refund & Cancellation Policy from time to time.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
Continued use of Press Studio after an updated policy becomes effective may constitute acceptance of the revised policy, where permitted by applicable law.
15. Contact Us
If you have questions about a payment, refund, duplicate transaction, incorrect payment, package activation, or this policy, please contact us:
Press Studio
Location: Dinajpur, Bangladesh
Phone: 01401970028
Email: info@pressstudio.com.bd
Website: https://pressstudio.com.bd/
16. Acceptance of This Policy
By purchasing, activating, or using a paid package through Press Studio, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
If you do not agree with this policy, you should not purchase or activate a paid package.
Press Studio
Dinajpur, Bangladesh